• DXC Technology Company
  • Isabela , PR
  • Electronics/Semiconductors
  • Full-Time

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Job Description:


Provides troubleshooting assistance and ticket resolution for personal computer users.

Essential Job Functions

  • Supports computer users with installation of hardware/software and networking components to meet personal computer needs.
  • Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
  • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
  • Assists with computer studies, projects, and implementation of policies throughout area of assignment.
  • Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
  • Researches, analyzes, and provides hardware/software quotations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
  • Basic Qualifications

  • High school diploma or G.E.D.
  • Two to four years of personal computer support experience
  • Experience working with personal computer hardware, software, and terminology
  • Experience working with computer systems and local area networks
  • Other Qualifications

  • Good computer skills
  • Good organization skills
  • Good problem solving skills
  • Ability to maintenance computer operating systems
  • Ability to install, remove, or repair basic computer systems
  • Ability to operate computer peripherals including monitors, printers, and scanners
  • Work Environment

  • Office environment

  • Associated topics: analog, circuit, design, engineer ii, engineer iv, h/w designer, hardware designer, plc, rf, schema

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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